Do I need to create an account to book a class?
No. SimplyTech uses guest booking (powered by Setmore in Phase 3), so you never need to create an account or remember a password to register for a class or private session.
We Would Love to Hear From You
Contact SimplyTech
Have a question about our free classes, small-group workshops, private technology support, or community partnerships? Send us an email anytime — we are happy to help.
Questions? Email Us
Our official email address for all class, support, and partnership inquiries:
info@simplytechlearning.caService Area
In-Person: Ottawa, Ontario
Virtual: Live online sessions across Canada
For Organizations
Looking to book a workshop for a retirement residence, library, or community group?
Visit For Organizations →Send Us a Message
Common Questions
Frequently Asked Questions
Quick answers to common questions about our classes, booking process, and support sessions.
Do I need prior technology experience?
Not at all. Our classes are designed specifically for older adults and beginners, taught step by step in plain English at a relaxed, welcoming pace.
What devices do you cover?
We help with Apple iPhones and iPads, Android smartphones and tablets, and Windows and Mac computers, as well as everyday apps like Zoom, email, and web browsers.
Do you repair broken hardware?
Our services focus on technology education, coaching, and everyday digital assistance rather than physical hardware repair (such as screen or battery replacement).
Transparency & Policies
Privacy, Participation & Cancellation Policies
Clear, plain-language summaries of our core policies.
Privacy Policy (PIPEDA & CASL)
We respect your privacy and never sell or share your personal information. Email addresses provided for inquiries or newsletter updates are used solely to communicate with you in accordance with Canadian privacy (PIPEDA) and anti-spam (CASL) laws.
Terms & Conditions
SimplyTech provides educational technology instruction and general digital assistance. Content is for educational purposes and does not constitute legal, financial, or specialized hardware repair advice.
Cancellation & Rescheduling Policy
Life happens! If you need to cancel or reschedule a class or private support session, please email info@simplytechlearning.ca with at least 24 hours' notice whenever possible.
Class Participation Policy
Every SimplyTech class is a respectful, judgment-free learning environment. We ask all participants to treat fellow learners with patience and courtesy so everyone feels comfortable asking questions.
Contact SimplyTech
Questions? Email Us
info@simplytechlearning.ca
Location
Ottawa, Ontario & Online Across Canada
Community & Business Partners
Partner With Us →